Telehealth Appointment Details

You have been directed to this page because an appointment was made to see a Paragon PsychConnect therapist via Telehealth.

New Clients

For new clients only, if you have not already completed the New Client Form , please do so before your appointment.

The New Client Form is only required for your first appointment with Paragon PsychConnect.

If you are unable to complete the New Client Form , please arrive 10 minutes earlier than your appointment time to fill in the paper form.

Appointment Conditions

Your initial appointment will be 60 minutes (you may also be asked to complete some questionnaires).   All following appointments will be 50 minutes.

Please remember to arrive 10 minutes prior to your initial appointment.

If you are unable to keep this appointment, please contact us as soon as possible by phone: (08) 7095 3484 or email .

Initial appointments cancelled without due notice (at least 24 hours) or when you receive the SMS appointment reminder will not be re-booked as our experience has shown us that if people can’t make their first appointment a priority, they will be poor attenders.

Full fees will be charged if we do not get at least 24 hours’ notice of cancellation for all appointments.

NOTE: SMS and email reminders are a courtesy only – please remember your appointments with us without the need of a formal reminder.

For more detailed information, please read our Payment & Cancellation Policy .


Private Client (Medicare and Private) Fees

Check with your Private Health for reimbursement rates.

DisciplineSupport ServiceHourly Rate
PsychologyAssessment and Therapy$220.00
(Medicare rebate $89.65 if you have
a Mental Health Plan GP referral).
NB recommended AAPI rate $260/hr.
Assessment and Therapy (Centrelink recipients)$180.00 *
(Medicare rebate $89.65 if you have
a Mental Health Plan GP referral)
Security AssessmentAssessment and Report$650.00 + $65.00 gst ($715.00)
CounsellingAssessment and Therapy$180.00
Assessment and Therapy (Centrelink recipients)$160.00 *
Group ProgramsVarious Group Programs (ask your therapist)Various fees

* If you are claiming the concession rate, you need to be receiving the Aged Pension, Job Seeker allowance or Disability payments. Please bring your Centrelink concession card.
** Please note that Medicare Rebate will depend on whether you have reached your Medicare Safety Net Threshold.

Report and Letter Fees

Reports and letters requested by clients (e.g. Centrelink, NDIS application, Legal, other) need to be negotiated and will be charged per hour.


For our NDIS fees, please refer to the NDIS Pricing.

RTWSA Allied Health Fees

For our RTWSA Allied Health fees, please refer to the RTWSA Pricing.

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